I was reissued all of my business cards. Apparently First Citizens had a breech, and immediately sent us all new ones.
That is fine and dandy, until I try to login to www.yourbankmiles.com and none of my accounts work. I had numerous free tickets and almost free tickets on various accounts. I was not happy about this.
Today, I call the number on the back of my card, expecting them to think I am crazy. The first pleasant thing that happened "Press zero to speak to an operator." Seriously? That easy? I don't have to "Press one for English?" only to get someone who doesn't really speak English?
I got this VERY nice woman, after maybe four rings. She knew what my issue was, tried to fix it, had to make a phone call and will call me back shortly. She spoke English. She may have even been in Roanoke (where FC is out of) and spoke southern!
So, today First Citizens, I am tickled with you :)
Showing posts with label First Citizens. Show all posts
Showing posts with label First Citizens. Show all posts
Tuesday, March 31, 2009
Wednesday, August 6, 2008
Well, this is how I do business...
I realized I had been in Wilmington a bit too long while in a bank in Raleigh the other day.
There I stand in my Brooks Brothers polo, khaki skort, and Rainbows. I had my hair in a pony tail on my head. My big ass sunglasses on my head.
I walked in to the First Citizens on Edwards Mill. Which is a VERY nice FC. Even nicer than the branch that caters to Figure 8 at Porters Neck here in Wilmington. I have never felt so out of place in a bank. Everyone around me was wearing slacks, heels, knee length skirts, etc. They had all spent at least 20 minutes that morning putting on make up and doing their hair. I had gotten up, gone to work, driven to Raleigh in a tizzy, and some how ended up in the bank.
Then, they realized by my tan and raccoon eyes that I was not from around there. Funny thing is, I am from around there, but not anymore.
There was no one in line speaking to each other about how hot it was. No one commenting on how bad traffic was. No one asking you how you have been. Of course, the teller didn't know me from Adam, but took my money anyway. I am so happy to have moved to Eastern North Carolina. Where they greet you with a smile, whether they know you or not. I should have just got to the FC in Garner... They're far enough east that they are nice too.
Note to self- When in Raleigh, around Lawyers row, you MAY look out of place.
There I stand in my Brooks Brothers polo, khaki skort, and Rainbows. I had my hair in a pony tail on my head. My big ass sunglasses on my head.
I walked in to the First Citizens on Edwards Mill. Which is a VERY nice FC. Even nicer than the branch that caters to Figure 8 at Porters Neck here in Wilmington. I have never felt so out of place in a bank. Everyone around me was wearing slacks, heels, knee length skirts, etc. They had all spent at least 20 minutes that morning putting on make up and doing their hair. I had gotten up, gone to work, driven to Raleigh in a tizzy, and some how ended up in the bank.
Then, they realized by my tan and raccoon eyes that I was not from around there. Funny thing is, I am from around there, but not anymore.
There was no one in line speaking to each other about how hot it was. No one commenting on how bad traffic was. No one asking you how you have been. Of course, the teller didn't know me from Adam, but took my money anyway. I am so happy to have moved to Eastern North Carolina. Where they greet you with a smile, whether they know you or not. I should have just got to the FC in Garner... They're far enough east that they are nice too.
Note to self- When in Raleigh, around Lawyers row, you MAY look out of place.
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